Sunday, November 09, 2008

Dumping Pacific Internet

I wrote before about my frustration with Pacific Internet and how they had been black listed as a source of spam. My outbound emails were being blocked, and there didn't seem to be any interest on the part of the Company to do anything about it.

I decided to give up my account, though at the cost of many, many change of address emails and web site configuration sessions. Ironically, it is easier to send change of address letters by snail mail than it is to find and change one's address on all the subscriptions and web sites that pile up over the years.

One side effect of stopping my account has been the massive drop in the amount of spam mail I receive. On a typical day, I would get 50-75 emails, of which 90% were spam. I have been using a very powerful and free spam filter called SpamBayes,
which was handling the traffic well, so I didn't really notice the problem.

Now however, the time to download email is significantly shorter, and I can safely check email on my phone without being flooded with crap.

It is incredible to me that Pacific Internet would allow itself to fall so low. They are an international pariah ISP and provide lousy customer service by failing to filter spam at the gateway. Even from a business point of view, it would be cheaper to dump the spam rather than store and forward it to subscribers.

Goodbye and good riddance.

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