tag:blogger.com,1999:blog-9787865.post3347124302309355393..comments2010-08-18T17:33:07.571+08:00Waleed Hanafihttp://www.blogger.com/profile/01688647550018227829noreply@blogger.comBlogger4125tag:blogger.com,1999:blog-9787865.post-89921447100865324662010-08-18T17:33:07.571+08:002010-08-18T17:33:07.571+08:00Actually, I have similar experiences with Miele Singapore. The washer drum has a big dent inwards, struck by something outside the drum. They claimed that this is user fault and it is caused by a small $1 coin stucked somewhere. I need to pay between $500-$600 for this repair.<br /><br />Whatever they claimed, do we have any means to verify that?<br /><br />What I can do now is to check around with friends and colleagues. Summing up, a total of 270+ years of using front loading washer, turned out that I am the only one using Miele and having this problem...possible product related issue?<br /><br />Bottom line is that a near $4000 washer having problems just after 1 year whereas a cheap $800 Electrolux lasted me 10 years and $900 brandt for 12 years of normal usage. My washing frequencies and routine are pretty the same as old habits die hard....<br /><br />Rather than repairing and subject myself to such charges again, maybe I should buy a down to earth replacement Electrolux or Brandt....possibly also make a video trashing/tearing apart this so called Rolls Royce of Washer onto uTube :)<br /><br />For potential new buyers, hope you can get some learnings from my experience.Royhttp://www.blogger.com/profile/02840038769543388717noreply@blogger.comtag:blogger.com,1999:blog-9787865.post-90482991416985538612010-08-18T17:21:24.722+08:002010-08-18T17:21:24.722+08:00Actually, I have similar experiences with Miele Singapore. The washer drum has a big dent inwards, struck by something outside the drum. They claimed that this is user fault and it is caused by a small $1 coin stucked. I need to pay approx $500-$600 for this repair.....<br /><br />Whatever they claimed, do we have any means to verify that?<br /><br />What I can do now is to check around with friends and colleagues. Summing up, a total of 270+ years of using front loading washer, turned out that I am the only one using Miele and having this problem...<br /><br />A $4000 washer having problems in 1 year....whereas a cheap $800 Electrolux lasted me 10 years of normal usage.....no changes to my washing frequencies/habits....<br /><br />I am still torn in between whether to junk this so called Rolls Royce of Washer and buy a down to earth Electrolux or Brandt...<br /><br />For new buyers, I would suggest to stay away from Miele Singapore.Royhttp://www.blogger.com/profile/02840038769543388717noreply@blogger.comtag:blogger.com,1999:blog-9787865.post-76156927358571812092009-06-18T11:41:32.504+08:002009-06-18T11:41:32.504+08:00That was certainly the experience I was hoping (and paying) for, but the reality has been different. <br /><br />If Miele had done the right thing and repaired the machine, I would be happy. As it is, the evidence says stay away.Waleed Hanafihttp://www.blogger.com/profile/01688647550018227829noreply@blogger.comtag:blogger.com,1999:blog-9787865.post-2186560142630230772009-06-18T11:24:53.066+08:002009-06-18T11:24:53.066+08:00I&#39;m quite surprised u had such an experience.On the contrary I had a miele for 15 yrs and loving it. The reason y we changed another model is because the wife hate the sight of the old machine and we changed to another model last yr!! We are impressed by the sg&#39;s subsidiary&#39;s excellent customer service and enthusiasm, and the friends Ive intriduced to them were similarly impressed.foreverbetterhttp://www.blogger.com/profile/17374654283909516075noreply@blogger.com